Assistant Manager, Cards

Location: 

MY, 11900

Category:  Permanent
Facility:  2371

KEY RESPONSIBILITIES

  • Constantly identify new sales strategies and approach to increase individual and team achievements
  • Participate, plan and support sales activities.
  • To ensure applications forms is duly completed prior to submission.
  • To ensure all relevant income documents is obtained from customer to adequately support the application
  • To practice best sales practice and deliver excellent customer service
  • To ensure all customers enquiry and complaints are handled promptly and efficiently.
  • Unresolved complaints are to be escalated immediately to his/ her supervisor
  • To ensure no misrepresentation of product features, pricing, promotions and processes
  • To conduct day to day responsibilities with full knowledge and perform the task within the guidelines of AML
    • Sales Compliance Guidelines
    • Contribute to Brand Awareness and Service Quality