Assistant Vice President, SME Collections Strategy

KEY RESPONSIBILITIES

•    Assist in developing and implementing SME Collections strategies aligned with the Bank’s objectives.
•    Support the evaluation and coordination of external service providers to enhance collection efforts, including performance tracking through MIS.
•    Maintain and improve MIS dashboards and reporting tools to monitor collection activities.
•    Work closely with SME Remedial teams to align MIS and analytics efforts, particularly in early warning triggers, rehabilitation tracking, and portfolio monitoring.
•    Analyze delinquency trends, impaired loan ratios, and Expected Credit Loss (ECL) to support strategy adjustments.
•    Collaborate with internal teams across SME Collections, Remedial, Risk, and Business units to ensure effective execution of credit strategies.

SKILLS
•    Good communication & negotiation skills
•    Data management and analytics.
•    Programming language: SAS & SQL.
•    Other Programming language like Python, MATLAB, R, VBA is an added advantage.
•    Ability to work closely with all other relevant parties

KNOWLEDGE
•    Knowledge of credit evaluation / legal documentation / general recovery processes
•    Product knowledge (Types of credit products/legal documentation)
•    Proficiency in Windows (Word / Excel)

EXPERIENCE
•    Preferably 5 to 8 years in the banking environment with emphasis in credit / collection / remedial / sales
•    Well verse in BNM regulatory guidelines
•    Good knowledge of judicial/legal systems and other related loan management matters