Head, Investment Consultant
Location:
Kuala Lumpur, MY, 50450
Category:
Permanent
Facility:
2338
Job Purpose
- Lead the Investment Consultants nationwide to provide tailored investment solutions to individual clients and ensure the team deliver their respective wealth revenue targets.
- Manage and oversee a team of Investment Consultants, ensuring high-quality advisory services that align with client objectives, regulatory standards, and market best practices.
- Collaborate with Regional Head and Cluster Sales Head to manage the team activity, productivity, discipline and sales target.
- Oversee the Investment consultant team’s overall business activities, recruitment, sales target setting, daily sales monitoring, performances, etc.
- Provide coaching, professional advice and sales training to the team to ensure high competency in product knowledge and selling skills.
Key Responsibilities
Strategy & Business Performance
- Initiate, contribute and provide strategic inputs to all Investment Consultants to help develop and deliver strategic plans and budgets for respective regions.
- Lead and contribute to budgeted performance targets and improvements in wealth management to achieve and exceed performance expectations.
- Ensure that channel strategies and ground activities (internal and external), at each region, are aligned to business requirements and the achievement of business plans.
- Oversee the day-to-day management of nationwide Investment Consultants.
Leadership & People
- Provide direction, coaching and guidance to team members to improve skill sets and facilitate delivery on business plans.
- Manage, lead and coach direct reports to achieve their job objectives.
- Develop and motivate the right blend of talents and ensure retention of talents.
- Enthuse and obtain cooperation from internal staff/stakeholders and external partners to ensure smooth implementation of agreed plans.
- Coach sales staff on wealth product knowledge and upgrade their skillsets in terms of how best to position the Bank’s wealth offering, answer clients’ objections, recommend appropriate products, re-balance portfolios through need-based / portfolio sales approach, regular portfolio reviews and re-balancing.
- Support regions, hubs and branches with sale of wealth products, including wealth campaigns, marketing events, clients’ seminars, product launches as well as increase of new-to-investment accounts.
- Conduct joint sales with sales staff (esp. large clients, big tickets) and assist in closing deals.
Systems & Control
- Ensure full compliance with Group and Bank standards and regulatory requirements.
- Contribute to creation and maintenance of a compliance culture.
- Participate in and support the Bank in combating non-compliance practices and money laundering activities.
- Exercise due care and diligence on matters related to regulatory, money laundering, fraud, reputational and operational risks.
- Plans and ensure business continuity plans are in place.
- Ensure staff follow the proper sales guidelines and sales process, i.e: no mis-selling, no product pushing, correct use of research, asset allocation models, etc.
Job Requirement
- Good leadership skills and results focused, with a track record of achievement.
- Ability to “sell” a vision effectively at all levels, recruit, develop and motivate team’s members.
- Strong interpersonal skills with a proven ability to communicate well at all levels of seniority.
- Change management skills with ownership of results and negotiation skills proven by sales delivery.
- Strong problem-solving and decision-making skills, with the ability to adapt to fast changes.
- Strong planning and organizational skills and a self-starter with drive to implement ideas independently.
- Ability to think “out of the box”, be creative and come up with business-impacting ideas