Primarily focus on test execution throughout the implementation of new system / software – Retail Loan Origination System :
Business System Implementation: Assist in the planning, testing and implementation of business systems.
Research and Design Customer Journeys: Conduct research to understand customer needs and design effective customer journeys, user interfaces and experiences
Testing and Quality Assurance: Participate in testing cycles to ensure the functionality and quality of business systems.
Project Management Support: Assist in managing project documentation and communication with stakeholders.
KEY RESPONSIBILITIES
Involve and support business system implementation, customer journey & UI/UX design, involvement in full testing cycles and project management.
Major focus will be on system testing and not limited to :
Ensure that system meets specific requirements and quality standards - Identify defects, bugs, and other issues before the system release to end-users.
Ensure accurate and timely logging of defects in project management software such as JIRA for investigation. Track and closure of defects.
Report and update testing status to Test Manager/Lead.
KEY RELATIONS
(INTERNAL & EXTERNAL)
Working Relations
Internal
GIS & System Support
Group Digital Transformation GDT)
Project Management Office
GCB Product Teams
External
System Vendors
Business Consultants
CONTRIBUTES TO
Franchise growth
Transformational change in digital channels, resulting in increased profitability, channel revenue optimization, and enhanced customer experience.
AUTHORITIES
Not Applicable
EXPERIENCE/KNOWLEDGE REQUIRED
Degree/Diploma holders who are interested to learn testing methodology/framework
Capable of working on test planning, test scoping, test scripts/cases, issue/bug reporting, test progress reporting, follow-up on patches validation, and assistance with issue/bug investigation.
