Primarily focus on test execution throughout the implementation of RLOS AI and assist in day-to-day BAU Support :
Business System Implementation: Assist in the planning, testing and implementation of business systems.
Research and Design Customer Journeys: Conduct research to understand customer needs and design effective customer journeys, user interfaces and experiences
Testing and Quality Assurance: Participate in testing cycles to ensure the functionality and quality of business systems.
Project Management Support: Assist in managing project documentation and communication with stakeholders.
KEY RESPONSIBILITIES
Involve and support business system implementation, customer journey & UI/UX design, involvement in full testing cycles and project management.
Major focus will be on system testing and not limited to :
Ensure that system meets specific requirements and quality standards - Identify defects, bugs, and other issues before the system release to end-users.
Ensure accurate and timely logging of defects in project management software such as JIRA for investigation. Track and closure of defects.
Report and update testing status to Test Manager/Lead.
KEY RELATIONS
(INTERNAL & EXTERNAL)
Working Relations
Internal
GCB Product Teams
GIS & System Support
Group Digital Transformation (GDT)
Project Management Office
External
System Vendors
Business Consultants
EXPERIENCE/KNOWLEDGE REQUIRED
Degree/Diploma holders who are interested to learn testing methodology/framework
Capable of working on test planning, test scoping, test scripts/cases, issue/bug reporting, test progress reporting, follow-up on patches validation, and assistance with issue/bug investigation.
