Manager, Business Continuity Management

Location:

Kuala Lumpur, MY, 50100

Category: Permanent

Facility: 1574

About Alliance Bank Malaysia Berhad

Alliance Bank Malaysia Berhad and its subsidiary, Alliance Islamic Bank Berhad, offers banking and financial solutions through its consumer, SME, corporate, commercial and Islamic banking. The Bank provides easy access to its broad base of customers throughout the country via multi-pronged delivery channels that include retail branches, Privilege Banking Centres, Business Centres, Investment Bank branches, and mobile and Internet banking.

We are currently seeking a high caliber professional to join our Business Continuity Management (BCM) department under Group Risk Management division as a Manager, BCM.

The Role

A successful candidate in this position will be accountable:-

To continually align the BCM strategy to ABG’s operational and business requirements in compliance with the various regulatory requirements.
To be the primary coordinator and administrator during a crisis / event / incident.

Job Description

BCM Governance Grow merchant base and market share

To perform periodic review and update on the emergency/crisis contact listing as to ensure the details are up to date for contact purpose.

BCM Activities

To coordinate with BCP coordinators to conduct and complete BCM activities, i.e. Business Impact Analysis, Risk Assessment, Strategies Review, Business Continuity Plans updates and BC Test/ Exercise.
To conduct review and provide feedback on the draft submission of BCM activities to address any identified gaps in the BCM submission.
To perform close monitoring and follow up with the BCP coordinators to conduct and complete the BCM activities within the expected timeline.
To perform health check and verification at the BC sites to ensure readiness for BC test/exercise.
To review the post BCM test reports prepared by BCP coordinators, to demonstrate accurate test result and in order.

Business Continuity (BC) Reporting

To collate the details, status and documents needed for preparation of reports as update to management and regulators, for independent and audit review by auditors, consultants and regulators.

BCM Improvement

To assist and support in preparation of training and awareness materials for BCM briefing sessions/ workshops.

BCM Awareness/ Training

To assist and support in preparation of training and awareness materials for BCM briefing sessions/ workshops.

BC Site Maintenance

To assess and review alternate sites to ensure BC sites are in a state of readiness and adequate to support the business continuity in the event of BCP activation.
To conduct on the periodic maintenance at BCP sites, to ensure readiness of sites to support operations during BCP activation.
To coordinate on repair works at BCP Sites so that all identified issues are addressed.
To follow up with BCP coordinators on any additional requirements and monitor on the status and closure of reported issues.

Crisis Management

To support on the coordination of support and recovery activities and follow up on status updates, during incident and crisis management process.
Other ad-hoc assignments as required for business continuity related matters.

Job Requirements

Skills

Good communication skills, both written and oral.
Good interpersonal skills and ability to handle a myriad of people across all levels.
Resourceful and adaptable in a changing environment

Knowledge

General banking functions, operation, products, services and good understanding of the respective processes and requirements.
Fundamentals of Business Continuity Management, Crisis Management, Disaster Recovery
Basic knowledge of premises maintenance, electrical and telecommunication requirements.
General knowledge and usage of standard desktop applications

Experience

A least a degree holder in any field
Preferably at least 2 years in business continuity or disaster recovery role
Familiar with BCM requirements required by respective regulators
Any certification in business continuity ie planner, practitioner, crisis management, consultancy, enterprise risk management