Manager, Fraud Analytics

JOB PURPOSE

The role in supporting the Bank’s fraud risk management initiatives through data-driven analysis and reporting. It involves analyzing fraud related data, developing reports and dashboards, identifying emerging fraud trends and supporting investigations across various fraud areas, such as loan applications, employee misconduct, teller and branch operations, digital banking (internet and mobile) and transaction monitoring (credit card, merchant, scam and threat related fraud). This position ensures fraud detection processes and systems are optimised and insights are delivered accurately and timely to support decision making and prevent losses.

KEY RESPONSIBILITIES

FRAUD ANALYTICS

• Provide analytical support in detecting, investigating and preventing fraud across multiple channels and products.
• Analyse fraud trends and perform root cause analysis to identify emerging risks, fraud patterns and gaps in existing controls.
• Develop and maintain fraud MIS reports and dashboards to monitor fraud incidents, losses and recovery.
• Perform data validation and integrity checks to ensure accuracy, consistency and completeness of fraud reporting.
• Support investigations by analysing data to detect suspicious activities and recommend preventive measures.
• Support adhoc analysis requests and contribute to process improvement initiatives within the fraud analytics function.

AUDIT & COMPLIANCE

• Ensure speedy closure of audit actionable, within given deadline.
• Ensure agreed corrective measures are acted on and followed thru. 

KEY REQUIREMENTS:

• Minimum 3 years of relevant working experience in analytics or fraud

• Strong interpersonal skills

• Good stakeholder management skills