Manager, Learning Excellence

Location: 

Kuala Lumpur, MY, 50450

Category:  Permanent
Facility:  2542
  • To drive the SME On-Boarding program.
  • Develop training curricula and material for GBTB sales and service programs.
  • Provide learning & development support in the development & review of learning material relevant to business needs.
  • Has an understanding of e-learning techniques, and be involved in the creation, assessment or delivery of e-learning packages.
  • Provide advice to line managers and design learning programs to meet business strategies.
  • Work with external learning consultants to customize learning programs according to business requirements.
  • Facilitate proper training on Audit feedback and Compliance issues for Sales/Business units.
  • Communicate refreshers to Sales to reinforce compliance to programs and policies, credit, business and regulatory requirements.
  • Coaching and mentoring, if required