Manager, SME Remedial Management

Job Responsibilities:

• Assist in performing account reviews and investigation including supporting market intelligent checks on accounts identified via early warning triggers and tools to assess / evaluate customers risk profile to identify weak / problems credit for early remedial actions.
• Support the preparation of early warning reports and provide input and data to assist senior team members in evaluating customer risk profiles and potential remedial actions for decision making.
• Monitor and track portfolio performance to provide accurate and timely management/ portfolio reports / information.
• Proactively support monthly reporting activities, including data extraction and preparation, attend to PRC request and handle matter arising if any.
• Provide assistance in the execution of rehabilitation strategies for SME Banking accounts under the guidance of senior staff, including follow-ups and coordination with relevant departments.
• Ensure all assigned rehabilitation support tasks are carried out in accordance with internal procedures and regulatory guidelines, and escalate any issues to senior team members promptly.
• Assist in tracking and updating records related to rehabilitation activities and ensure timely reporting to the Team Lead and HRM.
• Contribute to the continuous flow of lesson learnt and feedback to various related units such as Sales/ Risk Management units to improve the robustness of underwriting standard on an on-going basis.
• Demonstrate teamwork, open communication, and a willingness to learn and grow within the role.

Job Requirements:

Skills                 
•    Good credit evaluation / assessment skills
•    Good communication & negotiation skills
•    Ability to work closely with all other relevant parties
•    Open to learning new systems, processes and regulatory requirements in a dynamic banking environment

Knowledge
•    Relevant knowledge of credit evaluation / legal documentation / general recovery processes
•    Product knowledge (eg: types of banking products, legal documentation, general/basic Islamic/Shariah knowledge)
•    Proficiency in Windows (Word / Excel / etc)
•    Relevant knowledge of credit evaluation / legal documentation / general recovery processes

Experience
•    Prior experience or minimal involvement in credit evaluation or sales activities within a banking environment. 
•    Demonstrate basic knowledge in financial analysis acquired through formal education / relevant working experience.  
•    Good knowledge of judicial/legal systems and other related loan management matters