Merchant Acquiring Account Executive
Kuala Lumpur, MY, 50100
Responsibilities:
Prospecting and lead generation
- To identify and target potential merchants through market research, referrals, cold calling and networking
Product knowledge
- Conduct compelling sales presentations to showcase the benefits of payment acquiring solution
Relationship building
- Establish and nurture strong relationships with key decision-makers at potential and existing merchants
Proposal development
- Address client inquiries and objections effectively
- Prepare proposals outlining the features, benefits and pricing for merchants
Contract negotiation
- Negotiate terms and conditions with merchants, ensure mutual beneficial to both merchant and the Bank
Pipeline management
- Maintain and followup with any potential pipeline from various sources
Market Intelligence
- Stay informed about industry trends, competitor activities, and market conditions
Requirements:
Skills
• Critical thinking skills
• Good analytical and problem solving skills
• High attention to detail
• Listening ability and patience
• Good customer service and relationship management experience
• Ability to explain complex ideas to those with limited IT and systems knowledge
• Intimate knowledge of an organisation’s computing systems
• Ability to work with cross-functional teams
• Ability to juggle multiple projects simultaneously
• Good verbal and written communication skills
• Willing to work on weekends and/or after hours
• Proficiency on Microsoft Excel. Ability to write SQL, JAVA, Python and R would be a plus.
• Good project management skills with effective results focus on business
Education / Knowledge
• Diploma/Degree in any fields
• Good business knowledge, understanding of a variety of business practices and familiarity with the banking industry, especially merchant acquiring
• Basic understanding of the evolving digital world on both the demand side (how people / organisations are using technology) and the supply side (emerging technologies).
• Familiar with a variety of innovative project concepts, practices and procedures.
Experience
• Fresh graduate are encourage