Mortgage Specialist

Location: 

Kuala Lumpur, MY, 50100

Category:  Permanent
Facility:  775

Job Descriptions
 Promote mortgage products to potential customers
 Constantly identify new sales strategies and approach to increase individual and team
achievements i.e. prospecting through telesales & mobile sales activities which include coldcallings,
attending sales launches / roadshows, referrals & enquiries etc.
 Participate, plan and support sales activities i.e. marketing visitation / appointment, sales
presentations on mortgage and other consumer products.
 Ensure applications forms are duly completed prior to submission.
 Ensure best sales practice and deliver excellent customer service.
 Ensure all customers enquiries and complaints are handled promptly and efficiently.
 Ensure no misrepresentation of product features, pricing, promotions and processes
Job Requirements
 Minimum SPM qualification with credit in BM, English and Mathematics
 Experience in customer service environment with strong customer care culture
 At least 1 year in-depth sales experience in mortgage related business
 Fresh grads are welcome to apply.
 Basic spoken and written English language
 Awareness of consumer and market trends