Apply now »

Senior Executive, Collections Litigation

Location: 

Kuala Lumpur, MY, 50100

Category:  Permanent
Facility:  1950

Job Purpose 

Effectiveness

      Core Objectives

        1. Management and prompt commencement of legal action for delinquent accounts 
        2. Achieve targets formalized through Individual Performance Plan – “IPP”
        3. Achieve performance scorecard established, where applicable
        4. Delivery of any assignment(s) assigned from time to time

 

Audit & Compliance

  1. Ensure compliance to Bank Negara Malaysia (BNM) Financial Services Act (FSA),  BNM Islamic Financial Services Act (IFSA) guidelines , Fair Debt Practice, Anti Money Laundering Act and Collections Operation Manual as well as any other job related manuals at all times when discharging duties

 

Reporting, MIS etc.

  1. Ensure timely deliverable of reports, MIS etc.
  2. Ensure factual correctness and accuracy of all outward deliverables
  3. Regular feedback to business or any related departments on services/ process/ pratices and credit issues in support of the Bank’s activities

 

Key Responsibilities

 

Effectiveness

Legal Function

  1. Management and prompt commencement of legal action for delinquent account as per the legal strategy and turnaround time established.
  2. Monitoring compliance of lawyers and valuers on service level agreement, turnaround time and service quality.
  3. Ensure timely issuance of instruction to discontinue/ withholding legal action to lawyers

 

Support Functions

  1. Ensure adherence to scale fees established, where applicable
  2. Ensure timely payment of Court, Land Office and Official Assignees fees/deposit
  3. Ensure bills processing TAT are met and improving
  4. Ensure zero “duplicity” of outward charges/ bills payment
  5. Ensure system maintenance forms are correctly raised in respect to each legal situation attended
  6. Ensure all proceeds placed in SCMO are promptly and accurately reversed out
  7. Ensure Imperfect Documents under Collections care are followed through to perfection
  8. Prepare relevant MIS in relation to work assigned

 

Generic Functions

  1. Ensure borrowers’ complaints are placed on priority for closure
  2. Delivery of any assignment(s) assigned from time to time

 

Audit & Compliance

  1. Ensure speedy closure of audit actionables, within given deadline
  2. Ensure agreed corrective measures are acted on and followed thru 
  3. Engage in Collections Process and Practice’ review by providing feedback and recommendation with the view to close operational gaps and minimize operational grey areas, if any
  4. Contribute to the Collections Manual, by actively participating in the updating of the same

OTHER DUTIES

Adhoc reporting and other duties assigned by the Management from time to time.

 

Apply now »