Senior Executive, Digital SME Sales Specialist

Location: 

Kuala Lumpur, MY, 50100

Category:  Permanent
Facility:  1523

KEY RESPONSIBILITIES

  • To contact applicants for documents required & verify information provided.
  • To process applications in AOS system.
  • To validate & verify applications passed all program checks, if passed, to arrange video interview call for virtual site visit.
  • To conduct virtual site visit according to the interview checklist. To ask for supporting documents on the spot, and if required, would request further details from the customer on validating the customer profile.
  • To prepare loan documents (LO, LG & LA) & email to DSME Sales Head for review after loan approval.
  • To provide justification on AML High Risk applications and account opening.
  • To report Fraud Near Miss application, if any.
  • To attend any enquiries from customers.
  • To update customers on their application status & send rejection/cancellation email if any.
  • To monitor account opening status.
  • To open company current accounts.
  • To manage collections.
  • To do cold/warm calls for leads assigned.

 

JOB REQUIREMENT

  • Strong analytical skill & communication skills

  • Basic banking products / finance & accounting knowledge

  • Strength in problem solving, issue-resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask.
  • Self-starter with great learning attitude, able to learn and pickup new capabilities fast.
  • Highly self-motivated and proactive with can do attitude and business mindset.