Senior Executive, Merchant Annual Review & Reporting

Location: 

Kuala Lumpur, MY, 50100

Category:  Permanent
Facility:  522

KEY RESPONSIBILITIES

  • To conduct the review of the entire merchant base so that merchants, amongst others are existing status, conducting a legitimate business, not in any violation as per card issuers’ database, changes in holdings / directorship, risk tagging.
  • To ensure accurate data extraction criteria.
  • To prepare all reporting requirements accurately and in a timely manner.
  • To liaise with sales on the retention or termination of merchant after review performance.
  • Any ad-hoc request especially with regards to merchant data.
  • To follow up closely with Payment Facilitator to ensure the compliance and validation status of PCI DSS AOC

 

REQUIREMENTS

 

Skills

  • Teambuilding and leadership skills.
  • Strong communication skills with the ability to communication effectively across all levels.
  • Strong planning and organisation skills.
  • Agent of change.
  • Strong analytical, problem-solving and decision making skills with the ability to adapt to fast changes.
  • Good in Microsoft Excel.

 

Knowledge

  • Knowledge in product and processes would be an advantage.
  • Proven experience and exposure in customer service and product management would be an advantage.

 

Experience

  • University/College graduate with 2 years management experience, preferably in financial services or merchant related business.
  • Results focused, with a track record of achievement.
  • Good interpersonal skill and communication skills (written and verbal).
  • A team player who demonstrates strong leadership and interpersonal skills.