Senior Executive. Business Analyst and System Support

Location: 

Kuala Lumpur, MY, 50100

Category:  Permanent
Facility:  2303

Senior Executive, Business Analyst and System Support

Business System and Data Analyst Job Scope
1. Requirements Gathering & Content:
   Collaborate with stakeholders to understand requirement and articulate for system implementation. 
   Analyze and document business requirements, translating them into functional specification for implementation.
 
2. Process and System Functionality Analysis:
   Gather, test and analyse current business processes issues and bottlenecks, and recommend improvements. 
   Identify specific business opportunities and automation opportunities.
 
3. System Design and Maintenance:
   Work with respective stakeholders in understanding, reviewing and proposing system architecture design and components to ensure that the system meets business requirements while remaining scalable and efficient. 
 
4. Testing and Validation:
   Work with stakeholders and involve in SIT and UAT (bug, issue and defect logging and follow up for solution), developing test plans, test cases, and test scripts to validate the system's functionality. 
   Ensure system enhancement is thoroughly tested and meets business requirements.  
 
5. Training and Support:
   Provide support for tool utilization and engage in prompt engineering to ensure solutions are effectively customized and aligned with business requirements. Conduct training sessions and create documentation to support the adoption of new tools and processes.
 
6. Documentation:
   Work with stakeholders to create and maintain user manuals, system documentation, and other relevant materials to support the system.
 
Project Management and System Support Job Scope
1.    Manage and support all initiatives related to Wealth Management System (WMS)
2.    Develop detailed project plan and coordinate internal resources and vendors for the flawless execution of projects
3.    Manage project status throughout the entire project cycle to ensure project timeline, cost, objectives and deliverables are achieved as planned 
        (e.g. requirement gathering workshop, process flow mapping, focus group discussion, brain storming session and etc.)
4.    Conduct market, operational and related research in order to interpret, evaluate and interrelate in order to facilitate strategic decision making.
5.    Ensuring that the projects are delivered on-time, within scope and within budget
6.    Manage inquiries, defect logging and issue resolution. 
7.    Periodical project progression update to Steering Committee and top management, and escalate
8.    Create and maintain comprehensive project documentation.