Team Lead, Business Wealth Management (Farmer)
Location:
Kuala Lumpur, MY, 50100
Category:
Permanent
Facility:
752
KEY RESPONSIBIITIES
- Drive target market segmentation and wallet sizing exercise to develop strategies to enhance market share - GSME
- Market existing and new cash management solutions by providing effective customer solutions tailored to the target market.
- Leading and motivating the sales team to have effective client engagement in order to deepen client’s relationship, deliver and grow customer profitability and achieve required sales targets.
- Supervising, guiding and coaching the staff, in order to provide the necessary support towards optimum performance and build bench strength.
- Manage the sales team pipeline process by providing effective sales management through account planning, opportunities identification, process qualification, client engagement, solutions building & presentation to clients, negotiation and closure of deals.
- Work closely with key business partners (PIS) & stakeholders in tailoring cash management solutions for effective and seamless customer delivery to ensure optimum business service and delivery alignment - GSME
- Work closely with other areas in the groups to develop joint business development initiatives in order to maximize cross-selling opportunities.
- Deliver staff satisfaction through use of quality training plans and develop knowledge transfer and the sharing of best practice to ensure staff receives appropriate training and development and to embed a climate of continuous improvement overcoming barriers and establishing a ”can do” team culture.
- Monitor the business risks associated with cash management solutions offering within the risk tolerance of the Bank.
- Collate and review weekly sales team performance. Prepare updates for internal monthly business reviews.
JOB REQUIREMENT
- Experience in developing sales strategies and performance metrics, monitoring and tracking for results.
- Graduate with at least 8 years experience in all aspects of sales and business development covering the areas of cash management, payments and deposits.
- In depth knowledge of Cash Management product range including relevant branch, operational and customer service environments
- Knowledge of market trends and current developments
- Good working knowledge of Pricing/Costing/Volume/Quality relationships
- Knowledge of Deposits’ regulations, business/products and operations including AML fundamentals.
- Effective written and verbal communication and presentation skills
- Good interpersonal skills & strong customer service culture
- Resourceful and adaptable – with ability to work in changing environment
- Initiative, drive, enthusiasm with strong selling and negotiation skills
- Excellent planning and organization skills to meet objectives and deadlines
- Leadership ability [to inspire, motivate and lead a team], entrepreneurial attitude and a good team player