Mortgage Specialist

Job Responsibilities

• Promoting the Mortgage loans product for Residential / Commercial Property new purchase / acquisition including Bank End-Financing Projects / Subsales.
• Promoting the Alliance One Account(AOA) product of refinancing for customers to keep all loans/financing in one place.
• Actively cross sell on credit life insurance & credit card.
• Achieve or exceed sales performances and productivity indicator monthly.
• Constantly identify new strategies and approach to increase individual and team achievements i.e. prospecting through telesales & mobile sales activities which include cold-callings, attending sales launches / roadshow, referrals & enquiries etc.
• Participate, plan and support sales activities i.e. marketing visitation / appointment, sales presentation on mortgage and refinancing
• Ensure applications forms are duly completed prior to submission.
• Ensure best sales practice and deliver excellent customers service.
• Ensure all customers enquiries and complaints are handled promptly and efficiently.
• Ensure no misrepresentation of product features, pricing, promotions and processes.

Job Requirements

• Fresh Graduate is encouraged to apply
• Basic spoken and written English language
• Awareness of consumer and market trends