Mortgage Specialist

Sales Prospecting 
•    Source for prospective clients for secured lending products through business alliances such as lawyers, insurance agents, real estate agents and any other partner-in-sales. 
•    To collaborate and working alongside with branches to improve referrals and cross-sales activities.  
•    Ensure adherence to responsible selling guideline and structure proposed solution that meets client’s financial needs.
•    To ensure the accurate and timely completion of -
o    End-to-end application process, 
o    Submission of sales / pipeline management reports. 
•    To delivery excellent customer service and achieve satisfactory net promoter score. 
•    Keeping abreast with updated product information, market changes and provide market intelligence and customer feedback to the management for appropriate action. 
            
Compliance & Standards
•    Ensure self-compliance on Alliance Bank’s policies and procedures, Sales Compliance, KYC, AMLA guidelines, 3rd party confidentiality, including credit control procedures, audit compliance and BNM guidelines.
•    To project a professional business image at all times through high standards of housekeeping and personal grooming

Note: Job Descriptions are subject to change at the discretion of the Management