Mortgage Specialist
MY, 59200
Executes a consultative selling process which involves identifying and recommending Alliance Bank products to meet customers’ financial needsActively source for secured businesses and achieve sales target/standard of performance for Mortgage / AOA Loan
Sales ProspectingSource for prospective clients for secured lending products through business alliances such as lawyers, insurance agents, real estate agents and any other partner-in-sales.To collaborate and working alongside with branches to improve referrals and cross-sales activities. Ensure adherence to responsible selling guideline and structure proposed solution that meets client’s financial needs.To ensure the accurate and timely completion of -End-to-end application process,Submission of sales / pipeline management reports.To delivery excellent customer service and achieve satisfactory net promoter score.Keeping abreast with updated product information, market changes and provide market intelligence and customer feedback to the management for appropriate action.Compliance & StandardsEnsure self-compliance on Alliance Bank’s policies and procedures, Sales Compliance, KYC, AMLA guidelines, 3rd party confidentiality, including credit control procedures, audit compliance and BNM guidelines.To project a professional business image at all times through high standards of housekeeping and personal groomingNote: Job Descriptions are subject to change at the discretion of the Management