Service & Operations Executive

Job Responsibilities:

1) Responsible for processing and handling day-to-day transactions of the branch as well as ensuring service quality standards in the branch are met in line with the bank strategic objectives.

2) Responsible as Chief Cashier/ Relief Chief Cashier in the branch to manage daily branch's cash holdings, balancing, loading of Self-Service-Terminals (SST) and transactions.Responsible for handling and supporting first line resolution of enquires and complaints.Responsible as relief in absent of Service & Operations Manager (SOM). 

Job Requirements:

1) Customer Service OrientedGood Communication and interpersonal skillsExcellent time managementMinimum Diploma qualification from relevant field of study (banking, finance, etc)Relevant experience in clerical, office administrative, cash handling function, sales or customer service