Service & Operations Executive - Ipoh

Job Description

• Responsible for processing and handling day-to-day transactions of the branch as well as ensuring service quality standards in the branch are met in line with the bank strategic objectives.
• Responsible as Chief Cashier/ Relief Chief Cashier in the branch to manage daily branch’s cash holdings, balancing, loading of Self-Service-Terminals (SST) and transactions.
• Responsible for handling and supporting first line resolution of enquires and complaints.
• Responsible as relief in absent of Service & Operations Manager (SOM).

Job Requirements
•    Customer Service Oriented
•    Good Communication and interpersonal skills
•    Excellent time management
•    Minimum Diploma qualification from relevant field of study (banking, finance, etc)
•    Relevant experience in clerical, office administrative, cash handling function, sales or customer service