Service & Operations Executive - Labuan

Job Description

• Responsible for processing and handling day-to-day transactions of the branch as well as ensuring service quality standards in the branch are met in line with the Bank’s strategic objectives.
• Responsible as Chief Cashier/ Relief Chief Cashier in the branch to manage daily branch’s cash holdings, balancing, loading of Self-Service-Terminals (SST) and transactions.
• Responsible for handling and supporting first line resolution of enquires and complaints.
• Responsible as relief in absent of Service & Operations Manager (SOM)

Job Requirements

• Customer Service Oriented
• Good Communication and interpersonal skills
• Excellent time management
• Minimum Diploma qualification from relevant field of study (banking, finance, etc)
• Relevant experience in clerical, office administrative, cash handling function, sales or customer service