Service & Operations Executive - SS2, Petaling Jaya

Job Purpose

·         Responsible for processing and handling day-to-day transactions of the branch as well as ensuring service quality standards in the branch are met in line with the Bank’s strategic objectives.

·         Responsible as Chief Cashier/ Relief Chief Cashier in the branch to manage daily branch’s cash holdings, balancing, loading of Self-Service-Terminals (SST) and transactions.

·         Responsible for handling and supporting first line resolution of enquires and complaints.

·         Responsible as relief in absent of Service & Operations Manager (SOM)